Returns & Exchanges
At Natasha Denona, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we offer a straightforward return process within 30 days of delivery.
Initiate Your Return
Contact our customer support team with your order number and the reason for return to receive a Return Authorization and a prepaid shipping label.
Package Securely
Place the unused or gently used items in their original packaging to ensure the products are protected during transit back to our facility.
Ship the Items
Affix the provided shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing